The future of operating knowledge

The smart way to run ops without being the bottleneck

Current is an AI SOP copilot that surfaces the right procedure inside the tools your team already uses, walks them through it, checks it was done right, and keeps every SOP up to date — so you stop being the answer key.

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yourteam.slack.com › #deal-desk
Alex Rivera
Alex Rivera · 3 weeks in
Can I approve this 24% discount myself, or does it need sign-off?
Current
No — anything over 20% needs VP approval before the quote goes out. Here's the current step-by-step:
  • Set the discount field & add a margin note
  • Request approval → routes to VP Sales
  • Send the quote once it's approved
Verified against Deal Desk SOP · updated 2 days ago
Works with the tools your team already runs on
SlackHubSpotSalesforceNotionZendeskGoogle Workspace
Built for ops leaders at growing 50–500-person teams — Current takes the operating knowledge out of your head and puts it where the work happens, so your team stops routing every question through you.
Core features

Everything you need to run ops without the chaos

The right answer, in the flow of work — surfaced, walked through, verified, and kept current automatically.

Answer in the flow

The moment someone hits a step, Current surfaces the exact procedure right where they're working — in Slack, the CRM, the ticket. Not a link to page four of a doc.

Alex asked: "Can I approve this 24% discount?"
No — anything over 20% needs VP sign-off. Here's the current step-by-step.

Guided onboarding & walkthroughs

New hires get walked through each step inside the real tool, in order, with Current checking each one is done right. Ramp in days, not months — without shadowing you.

Set discount field & add margin note
Request approval → routes to VP Sales
Send quote once approved

Self-updating SOPs

When a tool or a process changes, Current flags it and updates the SOP itself — so nobody follows a step that quietly went stale.

Verified against Deal Desk SOP · updated 2 days ago

Ramp & deflection you can see

Watch new-hire ramp time and repeat questions drop in a dashboard — the ROI story you can take to leadership, in plain numbers.

8 days
time to productive
−71%
repeat questions
Why Current

Why leading ops teams pick Current over another wiki

You've tried Confluence, Notion, Guru and Process Street — four knowledge bases and still zero answers. Current is a different category.

Lives in the flow

Answers appear inside Slack, the CRM and the ticket — where work actually happens, not in a doc nobody opens.

Never goes stale

SOPs verify and update themselves when a tool or process changes — so guidance is always current.

Verified, not guessed

Current confirms each step was done right, so a stale or skipped step never reaches a client.

Ramps new hires fast

Guided walkthroughs in the real tool get new joiners productive in days — without you as the answer key.

ROI you can show

Ramp time, error rate and questions deflected — the numbers you need to win the budget conversation.

No migration, no upkeep

Connect the tools you already have — no 40-hour rebuild, no new wiki for you to babysit.

How it works

Connect → guide → verify & refresh

Plug in your stack and Current reads the SOPs you already have. It surfaces the right step at the moment of need, confirms it was done right, and keeps the procedure current — automatically.

1

Connect your stack

Slack, HubSpot, Salesforce, Notion and your docs — no migration, no new wiki.

2

Answer in the flow

The exact step, surfaced and walked through inside the tool your team is already in.

3

Verify & refresh

Current checks it was done right, flags changes, and updates the SOP itself.

Testimonials

What ops leaders say

The goal was never a better wiki. It was to stop being the wiki.

★★★★★

"I built the whole SOP library — and I was still the SOP. Every answer routed through me. The pitch here is the exact thing I wanted: the knowledge out of my head and into the flow."

Sarah MitchellSarah MitchellDirector of RevOps, Series B SaaS
★★★★★

"We have Confluence, Notion, Guru and a Slack channel. People still DM me because they don't know which one to check. Something that just answers inside the tool is a different category."

Maya OkaforMaya OkaforHead of Support Ops, 220-person fintech
★★★★★

"My real fear isn't a messy wiki — it's a new hire following a step that quietly went stale. Docs that verify and update themselves is the only version of this I'd trust."

Devin RossDevin RossVP Operations, 400-person marketplace
The numbers

Broken process is the most expensive problem you're not measuring

It doesn't show up on a P&L. It shows up in searching, repeat questions, slow ramp and rework.

~20%
of the workweek — nearly a full day — spent searching for internal information and tracking down colleagues.
McKinsey Global Institute, 2012
42%
of the knowledge needed to do a job is "tribal" — held only in the head of the person who does it.
Panopto / IDC, 2018
5.3 hrs
lost per employee every week waiting on information or recreating knowledge that already exists.
Panopto Workplace Knowledge Report, 2018
Get started

Ready to stop being the answer key?

See what broken process is quietly costing your team — in hours and in dollars — with your Ops Drag Score. Eight questions, about two minutes, and you'll have the number before you decide anything.

Get your Ops Drag Score See how it works